We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience of our website for all patrons and applying the relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. This website is conformant with WCAG 2.1 Level AA.
Improvement Process
We are making ongoing improvements to achieve full compliance with WCAG 2.1 Level AA. We are prioritizing conformance for the most important workflows for patrons of our restaurants such as finding locations and reviewing our menus and pricing. In situations where our website presents a barrier to obtaining information, we are committed to providing support through other means using the contact information below.
Questions and Feedback
We welcome your feedback regarding the accessibility of the website. If you were unable to obtain information about our restaurant(s) due to an accessibility barrier, we also encourage you to contact us so we can provide you with the information in another way.
We strive to respond to all feedback and questions within five business days of receipt.
Please use one of the following communication channels for accessibility-related questions:
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Messaging Terms & Conditions
RHG eClub | Riot Hospitality Group | 7525 E Camelback Rd Ste 100 Scottsdale AZ US 85251-3519
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Riot Hospitality Group for RHG eClub. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with RHG eClub. Riot Hospitality Group reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Riot Hospitality Group also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Riot Hospitality Group again, just sign up as you did the first time and Riot Hospitality Group will start sending messages to you again.
Info
Text “HELP” at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at [email protected].
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at [email protected]. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our Privacy Policy.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes
Dress Code Policy
At Shiv, in order to maintain the elevated ambience of our restaurant, we kindly request our guests to adhere to a business casual dress code.
Please note prohibited attire includes, but is not limited to: athleisure wear, slides, cutoffs, sleeveless shirts, beachwear, exposed undergarments, excessively baggy or oversized clothing, bandanas and clothing exhibiting offensive language or graphics.
Admittance to Shiv is at the discretion of management, who reserves the right to update the Dress Code Policy at any time, make permissive exceptions as appropriate and refuse service to guests who we deem are not appropriately dressed regardless of the reservation status. We appreciate your understanding and cooperation.
Reservation and Experience Guidelines
At Shiv Supper Club, we offer a 15-minute grace period for all reservations. After this time, entry is at the discretion of our host team, and seating may no longer be guaranteed. Tables are seated once the entire party has arrived.
Your table is reserved for 2 hours for parties of up to 4 guests, and 2 hours and 30 minutes for parties of 5 or more. Should your dining time exceed this window, you may be invited to continue your experience in our lounge area.
Please inform your server of any allergies or dietary restrictions prior to ordering. While every precaution is taken, we cannot guarantee an allergen-free environment.
Shiv provides a refined, adult-oriented setting. Guests under 21 are kindly asked to conclude their visit by 10:00 PM.
Entry is at management’s discretion. Guests who appear intoxicated or do not meet our dress code may be refused service.
Only ADA-certified service animals are welcome.
To respect the privacy and ambiance of our dining room, professional cameras, lighting, and equipment are not permitted.
You may bring in your own dessert for a special occasion. We charge $6 per guest in your party.
